Privacy Policy

Key Terms

Data. All data emergent from operation of the YouthCHAT application including results of YouthCHAT screening assessments.

Screen. A YouthCHAT survey, which is a screening assessment.

User. Clinician - A user who creates YouthCHAT screen invites and reviews results and Young Person - A user who undertake a YouthCHAT screen.

Data Nature

The YouthCHAT questionnaire is based on the HEEADSSS psychosocial assessment tool. Questions asked involve such topics as home life, drug/alcohol usage, sexual health, anxiety/depression, as well as other risky lifestyle behaviours.

In addition to storing the results of YouthCHAT screens, some personally identifiable information is stored, depending on what fields the clinician who creates the survey invite completes - this may include first name, surname, date of birth, student identifier and NHI. If an invite to complete a screen remotely has been sent, then mobile phone number or email address may also be stored.

Data Storage
YouthCHAT is hosted on cloud-based infrastructure and data is encrypted at rest and in transit. Data storage is fail safe and includes backup procedures.
Data Access

Clinicians

The main person who will access the results of a YouthCHAT screen is the authorised Clinician who invites the Young Person to complete a screen. Additionally, a Clinician who is a staff member at the same clinic/site have access to the results of a screen. Any access to the results of a screen is recorded and is auditable. Clinicians have access to YouthCHAT if their clinical site is registered and full authentication is always required.

Young Person

A Young Person may request access to their data as well as request to have all personally identifiable information removed from their data. Requests should be made either directly to support@youthchat.co.nz or through the Clinician who invited them to complete a YouthCHAT screen. A Young Person may also request a full audit of all persons who may have accessed their data.

Researchers

Researchers from the University of Auckland have access to anonymised data in which all personal identifiers are removed. Such access is mediated via Kekeno Tech Ltd who is the approved provider of YouthCHAT.

Data used for Research
Anonymised YouthCHAT results data may be shared with researchers from The University of Auckland. No personally identifiable information is present in this data. Specifically, this data includes answers to questions in the YouthCHAT screening assessment only and does not include name, date of birth or identifiers such as NHI or student ID.
Third-Party Data Sharing and Marketing
YouthCHAT data is never shared with third parties and never used for monetisation or marketing purposes.
Agreement
In using YouthCHAT you are signifying that you have read, understand and agree to the Privacy Policy described here. This policy is regularly reviewed and updated. By continuing to use YouthCHAT after updates to this policy, agreement to any update is implied.
Last Updated
8 March 2024
Further Information
Please contact support@youthchat.co.nz if you have any questions not covered by above.